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Monday, June 06, 2016

More Star Citizen shenanigans

Derek Smart has news about CIG's unusual approach to customer support:
Here is what happened over the weekend.

A backer whale with over $40K "invested" in Star Citizen, discovered that he was tagged (essentially Blacklisted) in the CIG customer service dB.

https://www.reddit.com/r/Starcitizen_trades/comments/4mmg4y/psa_cigs_blacklist_categorization/

In a hilariously inept (it’s CIG!) move, they didn’t realize that Zendesk tags are public facing.

If you had been tagged, you could find out by going to the support page and opening a new support request. the dropdown should be there if you have been tagged.

https://cloudimperiumservicesllc.zendesk.com/hc/en-us

Some people were calling it a fake.

So others (including myself) went digging. What we found was rather startling to say the least.

Then one person confirmed it; as did several others less than an hour later.

http://i.imgur.com/THVmlKH.jpg

Someone with a tag made a video of it because some Shitizens (abusive & toxic anti-social Star Citizen fans) were claiming the whole thing was fake.

https://www.youtube.com/watch?v=pXD7JKT6bcE

In my case, they gave me a special tag. This is a dump direct from the page via Javascript and JSON. From the main CS page, you could just go to the page > View Source > search for “Greetings sourcecode lurker!”

https://i.imgur.com/o0UJmfc.png

A forum thread “Publicly tagging customers in CIG CS?” that appeared on the CIG website was not only closed, it was completely removed. Archive.is capture: http://archive.is/L2G1k

Not only was CIG caught using customer information given to them, then matching it against information (e.g. a Goon is a denizen of the SA forums) they pulled elsewhere, but they were also using it to determine the level of service and attention given to backers who have thus far given them almost $115 million.
This just keeps getting crazier and crazier....

Labels:

73 Comments:

Blogger Nate June 06, 2016 11:28 AM  

" A backer whale with over $40K "invested" in Star Citizen, discovered that he was tagged (essentially Blacklisted) in the CIG customer service dB."

I'm sorry.. I'm just having a hard time with the idea of someone spending 40K on this.

its very difficult for me to have sympathy for someone who makes life decisions this bad.

Anonymous VFM #6306 June 06, 2016 11:30 AM  

At this point, it is easier to believe SC itself is a photoshop hoax rather than its madcap customer service.

Anonymous andon June 06, 2016 11:32 AM  

this is inside baseball stuff

Anonymous VFM #6306 June 06, 2016 11:33 AM  

Didn't you see his tags, Nate? He paid that money to be called a High Maintenance Grey Market Trading Snowflake.

Some rich folk are really into masochism.

Blogger The Kurgan June 06, 2016 11:38 AM  

Jail time?

Anonymous Steve June 06, 2016 11:42 AM  

its very difficult for me to have sympathy for someone who makes life decisions this bad.

I'd have more respect for someone who spent $40k snorting coke off of hookers' tits.

At least he'd have gotten something for his money.

Blogger Nate June 06, 2016 11:44 AM  

somewhere Bernie Madoff is regretting not going into video game development.

Blogger Matthew June 06, 2016 11:48 AM  

Dang. https://blogjob.com/oneangrygamer/2016/01/star-citizen-backers-can-be-perma-banned-for-off-site-activity/

Anonymous Eduardo June 06, 2016 11:52 AM  

Hooker tits... Coke... Respect...

Gotta be kidding me. If he was snorting wasabi on the back of a crocodile then yeah, he would have my respect.

Anonymous ZhukovG June 06, 2016 11:54 AM  

I wish I was rich enough to make life decisions that bad.

But seriously, I'm expecting to hear anytime that CIG is moving their HQ to Guyana.

Blogger Nate June 06, 2016 11:57 AM  

When it all comes out we'll likely learn that these whales weren't rich. I'll bet we learn many borrowed money to do this.

Blogger Earl June 06, 2016 11:58 AM  

Jail time?

No knock raids at midnight, black site prisons at sea, military tribunals.

Anonymous Eduardo June 06, 2016 12:02 PM  

Well maybe these people just work online with ads. So they are not even that much pissed, they just gonna have to create more ads and click more ads.

Seriously.... Wouldn't you have already gone to CIG and went Sum of all Fears on their HQ?

*the game sum of all fears you could firefight in the Redstorm HQ,

Anonymous old man in a villa June 06, 2016 12:05 PM  

That read like the first page of A Clockwork Orange.

Can I get an English to Nerd glossary?

Blogger dc.sunsets June 06, 2016 12:12 PM  

"somewhere Bernie Madoff is regretting not going into video game development."

Nate's comment FTW.

Blogger Snidely Whiplash June 06, 2016 12:13 PM  

old man in a villa wrote:That read like the first page of A Clockwork Orange.

Can I get an English to Nerd glossary?

In the Star Citizen customer service database, where you are looked up every time you ask a question or need something straightened out, they not only categorize their customers with demeaning names, they categorize them according to what they do offsite.
Imagine if you called your phone company for service and they started listing your posts to facebook complaining about the phone company, and refusing to fix your problem because you were on the official enemies list.
Then imagine you had already given them $40K on the promise of an incredible new phone that's already 2 years late and has no expected delivery date.

Blogger Bubba June 06, 2016 12:16 PM  

Cultists. Like SCA and Scientology. What is the CIG equivalent of Sea Org?

Blogger dc.sunsets June 06, 2016 12:17 PM  

This sort of thing is yet one more brick in the wall demonstrating just how trivial are so many lives, how trivial are so many pursuits, and how banal are the innumerable ways modern technology enables self-destruction.

Other people seem to lead lives with the vitality of shredded cardboard.

Blogger dc.sunsets June 06, 2016 12:19 PM  

Imagine if you called your phone company for service and they started listing your posts to facebook complaining about the phone company, and refusing to fix your problem because you were on the official enemies list.
Then imagine you had already given them $40K on the promise of an incredible new phone that's already 2 years late and has no expected delivery date.


People who can imagine all that might also imagine they're Spot the Dog.

Blogger lowercaseb June 06, 2016 12:26 PM  

Bubba wrote:Cultists. Like SCA and Scientology. What is the CIG equivalent of Sea Org?

It's a known fact that if you ask about the Javelin availability before donating a certain amount to money, or talk to Derek Smart about it, you will get pneumonia and die. Only Chris Roberts is theta enough to pass that wall of fire.

Blogger lowercaseb June 06, 2016 12:28 PM  

old man in a villa wrote:That read like the first page of A Clockwork Orange.

Can I get an English to Nerd glossary?


for your own good, I'm going to block your from that knowledge.

Trust me...you've wept enough for our future generations. I don't want to add to that sorrow.

Blogger lowercaseb June 06, 2016 12:28 PM  

This comment has been removed by the author.

Blogger exfarmkid June 06, 2016 12:28 PM  

I know it's not the point of the post, but I am still dazzled by that investment total .... $115 million?

Is this kind of money the norm?

Blogger lowercaseb June 06, 2016 12:32 PM  

exfarmkid wrote:I know it's not the point of the post, but I am still dazzled by that investment total .... $115 million?

Is this kind of money the norm?



I used to work for EA back in '99. For Chris Roberts it is...there is a reason the Origin studio got defunded.

EA screwed so many pooches back then, they should have been invaded by the military arm of the SPCA...but the death of the Wing Commander series was all Roberts.

Anonymous Eduardo June 06, 2016 12:32 PM  

For a crowd funded that will be played by a small part of gamers???

Heck No!!!!!!!!

A million was already nutzors.

Anonymous Eduardo June 06, 2016 12:37 PM  

Lower case B (I guess you couldn't just use "b" huh?)

Please tell us more about that will you... I love gossip man, especially about something like games.

Blogger YIH June 06, 2016 12:39 PM  

Nate wrote:" A backer whale with over $40K "invested" in Star Citizen, discovered that he was tagged (essentially Blacklisted) in the CIG customer service dB."

I'm sorry.. I'm just having a hard time with the idea of someone spending 40K on this.

its very difficult for me to have sympathy for someone who makes life decisions this bad.

Holy crap! $40 freakin' K on a scam -err- game that will likely if a playable version ever occurs (and that's increasingly doubtful) will probably be a YUUUGE disappointment.
And for something that you have no real investment stake or tangible final product.
For 40k you can buy a pretty nice car, or in some places, even a house! Something that's tangible and at least has some resale value.
MPAI indeed...

Blogger Student in Blue June 06, 2016 12:39 PM  

I know it's not the point of the post, but I am still dazzled by that investment total .... $115 million?

Is this kind of money the norm?


For triple-A game studios, yes, but on the verge of "okay that's quite an investment". For a kickstarted indie game, heeeeeell no.

Blogger Nate June 06, 2016 12:40 PM  

"I know it's not the point of the post, but I am still dazzled by that investment total .... $115 million? "

its amazing to me that in 2016 people still don't realize the scale of money in the game industry.

Seriously... You realize microsoft bought mojang (the company that made minecraft) for a billion dollars right?

Blogger Nate June 06, 2016 12:41 PM  

oh wait... sorry.. 2.5 Billion

Blogger Were-Puppy June 06, 2016 12:44 PM  

@11 Nate
When it all comes out we'll likely learn that these whales weren't rich. I'll bet we learn many borrowed
money to do this.
--

Like those Bernout supporters who give their entire savings and paychecks to the guy?

Blogger BunE22 June 06, 2016 12:44 PM  

I haven't really followed this because I have no interest in the game, space games aren't my bag. But is this going to be the future of game companies as SJWs take on the dev and c/s positions?

From what I read here and the at the links it appears that those working on the game are the Snowflakes.

Blogger Were-Puppy June 06, 2016 12:48 PM  

@30 Nate
oh wait... sorry.. 2.5 Billion
---

The scary thing is, that's not Zimbabwe dollars

Blogger Were-Puppy June 06, 2016 12:49 PM  

@32 BunE22

From what I understand, it's more of things like scope creep, a guy in charge who has no checks on him, and the inability to get off the train as it heads for a cliff.

OpenID basementhomebrewer June 06, 2016 12:51 PM  

BunE22 wrote:I haven't really followed this because I have no interest in the game, space games aren't my bag. But is this going to be the future of game companies as SJWs take on the dev and c/s positions?

From what I read here and the at the links it appears that those working on the game are the Snowflakes.



Indeed. I suspect their definition of snowflake is anyone who asks uncomfortable questions like "what am I going to get for the money I gave you" or "Are you making ANY progress at all?"

Blogger Were-Puppy June 06, 2016 12:52 PM  

It reminds me of a televangelist scam.
Send me money, and something good is going to happen.

Blogger YIH June 06, 2016 12:55 PM  

I'm waiting for the first lawsuit, probably sooner than later.
Imagine an attorney explaining this Alice's wonderland and it's evidence to a Judge and jury. I don't envy that attorney(s).

Blogger SciVo June 06, 2016 1:03 PM  

YIH wrote:For 40k you can buy a pretty nice car, or in some places, even a house! Something that's tangible and at least has some resale value.

Don't get too hung up on tangibility. Dutch tulips were tangible; it was still a big mistake to be the guy who sold his house to buy one.

Blogger lowercaseb June 06, 2016 1:06 PM  

Eduardo wrote:Lower case B (I guess you couldn't just use "b" huh?)

Please tell us more about that will you... I love gossip man, especially about something like games.


Hah! this username sucks...but it was the only thing I could think of outside of "table" or "chair" at the time.

I had just started back then and Roberts had left about 2 years before.The gossip I had was old and stuff you can read about today. Wing Commander Prophecy had come out and was relatively successful. (...and it was a fun game.) Trouble was the Origin folks had been spoiled by Roberts and were blowing money hand over fist with all the live action filming. However...the Wing Commander movie was coming out...directed by Roberts himself and that would give the franchise a huge boost and justify all the money they were spending.

it was...sooooo...bad.

Privateer 3 and Strike Ops were canceled. I can't say it was because of the film, but it did not help. Then Ultima 9 came out (that was Richard Garriott...not Roberts, but it didn't help as well) and drove a stake through the studios heart.

It's a shame...Wing Commander was a good game and a good series...but Roberts did not like people telling him "no" when it came to spending money.

Blogger lowercaseb June 06, 2016 1:18 PM  

lowercaseb wrote:Please tell us more about that will you... I love gossip man, especially about something like games.

I should note, that I was by no means an "insider." I was one of the mindless testing grunts at the time. I didn't work on any of the wing commander games, although they did work on the same floor as us and we would regularly complain to one another as we zipped ourselves into sleeping bags to sleep under our desks.

I miss being on the bleeding edge of technology back then, but I do not miss that.

Blogger La-a Obama June 06, 2016 1:19 PM  

Goons have always been bad news. CIG did nothing wrong actively subverting the attacks from goons. They are remarkably intelligent and experienced to have done so. We should be glad their work is public and take the information for ourselves.

In alpha 2.4 of Star Citizen the gameplay looks wonderful. I've never seen anything so ambitious as space battles with full EVA and massive, multi-man ships. I look forward to seeing what more they make of it.

Blogger Snidely Whiplash June 06, 2016 1:31 PM  

@41
How's the Flav-R-Aid?

Anonymous JAG June 06, 2016 1:40 PM  

Seems to be a trend now with crowd sourced games gobbling up contributions, but never progressing beyond the vaporware stage. A similar occurrence happened with Firefly Online.

Blogger James Dixon June 06, 2016 2:35 PM  

> oh wait... sorry.. 2.5 Billion

Well, since they just sold the 100 millionth copy...

Anonymous Athor Pel June 06, 2016 3:33 PM  

Yeah, yeah, spending kilobucks on vaporware is stupid. The thing that sticks out to me is what this story says about the company culture.

Creating categories in the tech support database that insult your customers means one of two things, either management was fine with it or it was added without management knowing anything about it. Neither of those things speaks well of the company culture.

In either case their overall ineptitude shines by allowing the insult to become public. They look like children playing adult dress-up as written by televsion comedy writers.

This isn't just bad publicity, it is now firmly entrenched in comedy meme territory. If Mr. Roberts starts saying things like, "It's just a flesh wound." or "It's just a little bunny." you will know it's all just about to bleed out.

Anonymous Brick Hardslab June 06, 2016 4:19 PM  

I don't get it. Is this game playable already? Is it in beta? How do you spend multiples of thousands of dollars on something that you will eventually be able to buy for fifty bucks when it's finished?

Blogger Quadko June 06, 2016 4:22 PM  

For 40k you can buy...

I believe the traditional answer to that is, "When discussing high maintenance costs, Ferrari owner says 'I spend more than that on crap on eBay every year.'"

Perhaps that coins a new blessing, "May all your Kickstarters attract the kind attentions of interested Ferrari owners."

Blogger Snidely Whiplash June 06, 2016 4:24 PM  

Brick Hardslab wrote:How do you spend multiples of thousands of dollars on something that you will eventually be able to buy for fifty bucks when it's finished?

Buying in-game items that will guarantee you have superior equipment to people who don't spend the money. You can buy ships, guaranteed to not be available to non-preorders, that will give you a substantial advantage in the game.

Assuming, of course, that a real game ever gets released.

Blogger Nate June 06, 2016 4:27 PM  

"I believe the traditional answer to that is, "When discussing high maintenance costs, Ferrari owner says 'I spend more than that on crap on eBay every year.'""

Except... I've kept up with this debacle and seen interviews and blog posts on and by these people.

They ain't ferrari owners.

Blogger Nate June 06, 2016 4:28 PM  

"In alpha 2.4 of Star Citizen the gameplay looks wonderful. I've never seen anything so ambitious as space battles with full EVA and massive, multi-man ships. I look forward to seeing what more they make of it."

***fingers in ears****

LALALALALA I CAN'T HEAR YOU

Anonymous BGKB June 06, 2016 4:41 PM  

" A backer whale with over $40K "invested" in Star Citizen, discovered that he was tagged (essentially Blacklisted) in the CIG customer service dB."

If I spent $40k on a $50 game I would expect better customer service than what you get spending $5 on home depot wetbacks.

He paid that money to be called a High Maintenance Grey Market Trading Snowflake.

I didn't know there was enough of a game to do trading tricks.

Dang. https://blogjob.com/oneangrygamer/2016/01/star-citizen-backers-can-be-perma-banned-for-off-site-activity/

Looks like SC spends more time looking at what people are saying about it then doing actual coding, please don't tell me they are gay.

You can buy ships, guaranteed to not be available to non-preorders, that will give you a substantial advantage in the game.

I wouldn't want to buy a game that I knew people spent $40k+ in order to gank me.

Blogger Snidely Whiplash June 06, 2016 4:43 PM  

" I've never seen anything so ambitious as space battles with full EVA and massive, multi-man ships."

"ambitious" does NOT equal "good", "useful", "not fraudulent", "value for money" or even "playable.

Blogger exfarmkid June 06, 2016 4:48 PM  

"I know it's not the point of the post, but I am still dazzled by that investment total .... $115 million? "

its amazing to me that in 2016 people still don't realize the scale of money in the game industry.


Holy effenheiming crapola! The industry moved 70 plus billion dollars in revenue in 2013 - in a fucking depression.

Consider me slightly more edumucated....

Blogger Nate June 06, 2016 6:35 PM  

"Consider me slightly more edumucated...."

see?

The guys that made World of Tanks got irritated with the way the banks were treating them.

SO THEY BOUGHT THE BANK.

Anonymous Eduardo June 06, 2016 7:45 PM  

Lower case B

Table, ladders and chairs!!! D-Von get the ta... Oh not a wrestling fan?! My bad.

Mannnn Roberts sounds like a really intelligent spender doesn't he? Seriously, the more I hear about the guy the more I feel bad for the people who trusted SC...itizen (StarCraft...). I wonder how the heck he got so much money, there is just no way this guy is a normal salesman! He must use ferormones or something to lure the people in, maybe those shiny lights that electrocute those poor insects. Or spaceships... Yeah nerds love them spaceships.

But I find it hard to believe that all the 1 million backers are not in CIG's throat, demanding some explanations, you look at the more pumped backers and they just like everything is okay! Nothing wrong is going on! They didn't spend more than Episode IV to create a useless game!

It is... Weird.

Blogger Snidely Whiplash June 06, 2016 7:57 PM  

Ask the True Believer above what he expects to get for his money, and why he can't just cut his losses at this point?

Anonymous Eduardo June 06, 2016 8:15 PM  

It looks like a drive-by commenting. He just shot our way and now he is the run. He is not coming back really.

I was watching the star citizens videos of what little they can play and I was reminded why I am not much of a fan of Space Combat sims. It all looked boring, really boring. I bet a game where you are just inside the international station wouldn't be so bad, you those Sim's like the ones Bohemia do. They guy was hunting the other ship and firing lasers, eventually he destroys the other guy, weeeee. That is really.... Well....

When it comes to games like these, I want something to explore, gimme planets and structures for me to explore and find stuff... Damn, I would even go with aliens artifacts on human space stations.

Blogger exfarmkid June 06, 2016 9:24 PM  

I should let this go, but what the hell.

Let's figure in the neighborhood of $100 billion in revenue for 2016. I'll guess that there could be upwards of 100 million serious/semi-serious gamers worldwide.

And snowflakes like Sarkeesian were and are screwing around with the flow of this level of revenue stream and bashing this large of a fan-base. They looking for a cut of the action, are they stupid, or are there other choices in the menu?

Blogger Aaron B. June 06, 2016 10:23 PM  

I've never seen anything so ambitious ...

"Ambitious" is not really a word you want to hear about unfinished software. It usually means an excuse about late deadlines or other abandoned features is on the way. It's like a girl describing herself as "feisty."

Blogger Arthur Isaac June 06, 2016 10:37 PM  

How much money do you have to pay to find out that they are developing Xenu in the Star Citizen Universe?

Anonymous Eduardo June 06, 2016 10:44 PM  

Well if you hold A and B and press Right twice a new option shows up: Insanity

Btw, the video in the link doesn't sound like it os running in 20 FPS. TRUST ME, I know all about playing in 20 fps, I sometimes play in 10 fps just for the masochism.

I think that number on the side is 20 ms, not 20 fps. Meaning that the person is probably english and is using V-Sync. In Europe that will set the game for 50 Fps, because the grid there works on 50 Hz. 1000 divided by 50 equals 20 miliseconds.

-------------------------

Let me explain for the noobs what V-sync does. Basically your screen refreshes multiple times a second, the number of times it refreshes is dependent on the amount times your screen receives a "pulse" of energy. Most systems today use the AC (Alternated Current) system invented by Tesla, in the alternated current the electrons keep going back and forth because they keep repulsed and attracked by the generator in this case our power plants. Think of these cycles like pulse of energies, and your screen can only refresh when the energy is at its peak, the whole screen receives a batch of new electrons or light beams, to make the units in the screen produce light, depends on the system* but the amount of refreshings is the same as the number of cycles produced by the Power Plant. It is 60 Hz in USA/Japan and 50 Hz in Europe.

V-sync Synchronizes your graphics card image producing to the screen's refreshings, basically your graphics card loads a Frame on a buffer and the buffer waits the cycle to peak and refreshes the screen; this avoids screen-tear, so the images are never broken. This way, you can never go above 50 FPS in europe if your V-sync is on.

*Basically, CRT, Catodic Ray Tube, the old TV's and monitors accelerated electron and threwn then at a special screen; Liquid Crystal Displays or LCD uses variations on electric fields to erase certain colors in white light to produce the image; Plasma displays heats gases to emit light; Led screens uses Light Emmitting Diodes

Wikipedia if you wanna know in more sordid details.

Blogger Snidely Whiplash June 06, 2016 11:01 PM  

Eduardo wrote:the number of times it refreshes is dependent on the amount times your screen receives a "pulse" of energy.

LED, LCD and Plasma technology all run on DC.

Has nothing to do with vsync. In CRT days, it was convenient to use the power input sine wave as a timing signal, so that's how the various national standards were written. Nothing more.

Vsync is short for vertical synchronization, it is the number of times per second that the entire screen refreshes. Which, with HD, may or may not be how frequently it is updated.

On digital displays, vsync is actually optional and can be turned on or off to tune performance

Anonymous Eduardo June 06, 2016 11:14 PM  

Well funny.... Really funny. It does make sense to run on Direct Corrent, unlike the CRT they don't need to work with repetitive electron launching. But still V-sync still has the same effect on those, maybe they create cycle like system since the grid only works on Alternated.

I perhaps wasn't clear Snidely. That is what I meant, V-sync just follows whatever standard you have in your country.

Touché! So they update the same image multiple times?

Yep I am aware V-sync is optional, but the frames or frametime from the video was too strict, I only saw that behavior with V-Sync or Frame clamping. That is why I think it is 20 miliseconds and not 20 or 16 as Derek says, frames per second.

Blogger Markku June 06, 2016 11:19 PM  

Even though the non-CRT display doesn't physically refresh itself from top to bottom, the new image data still needs to be streamed to it. It doesn't go infinitely fast. Tearing happens when the frame contents change during this streaming. V-sync guarantees that they stay the same for the entire duration of sending a new frame.

Anonymous Eduardo June 06, 2016 11:33 PM  

Snidely

Hmmm thinking again, My LCD screens do have better images at 120 fps than on 60 fps.

Why the heck the V-sync gets stuck on 60? (just as long as you can produce 60 frames in a second)

Markku

Yeah you are right! Damn! Forgot to say that they maintain it the same throughout the refreshing.

Blogger Snidely Whiplash June 07, 2016 12:14 AM  

Why the heck the V-sync gets stuck on 60? (just as long as you can produce 60 frames i

Well, theoretically, your eyes operate at about 150 frames per second, so you should be able to appreciate the higher rate, yielding smoother animation. vSync doesn't normally operate at that rate though, so the more likely reason is that at 120 fps you're doing less fiddling with the image to meet the needs of vSync.

And, in HD the image is updated by shifting and partial redraws, rather than redrawing the entire image at set intervals.

Anonymous Littlest Hellhound June 07, 2016 1:48 AM  

[Fetches popcorn]

Star Citizen - the gift that carries on giving.

Blogger Markku June 07, 2016 2:14 AM  

In order to get 120 Hz with V-sync on, two things need to be true. First, your display mode has to actually be 120 Hz, and this is so only with very high-end equipment. All normal displays are going to report 60 Hz as the actual rate of data on the cable. So, a new frame can only be sent 60 times a second and since with V-sync you only change image contents at the beginning of such a refresh, you can obviously only change them 60 times a second.

But if the display does in fact report 120 Hz (never seen it), then imagine that the display adapter only manages to draw a frame 119 times a second. Now it cannot try to utilize the 120 Hz rate because on occasion, a new frame wouldn't be ready when it's needed. So, it downgrades to 60 Hz which guarantees that it always has something to draw. The framerate needs to be 120 Hz or above, until V-sync will allow 120 Hz.

Blogger Snidely Whiplash June 07, 2016 2:28 AM  

on high-framerate equipment, enabling vsync typically slows down the framerate by 50% as Markku explains above. However, it avoids "tearing", where an image is substantially updated while it is still on the screen, which can be far more annoying, or even disruptive, than a slower framerate. Especially when you get above a 60 fps rate, the improved framerate doesn't really matter as much as hardware vendors would like you to think it does.

Anonymous Eduardo June 07, 2016 3:35 AM  

Funny part is that Windows and some games actually give you the possibility to chose 120 Hz... I think I used the option once but saw no difference, have no idea if I hurted the Hardware or not.

It is funny that V-sync simply stops at 60, however it works with varying results at any lower framerate. Well in some games at -30 fps the game completely melts down before your eyes as you try to disable V-sync. You get slide show image all the time. Funny that it never happened to me in a while, maybe a bad drive.

Speaking of vendors *looks both ways* sooo which would you choose and why. AMD or Intel; nVidia or ATI/AMD ???

I was thinkng as soon as gain in the lottery (yeahh situation is bad right now) I wanted to build a nice computer, one that will last like a thousand cycles!!! Or 3 years in real world time. 5 if I am lucky.

Which reminds me of my old computer

Pentium III 550Hz, the thing still runs and everything, I still have the motherboard type that I use as my Internet name: Asus P3V4X.
I got the old DIMM RAM's
Geforce 4
A never used Geforce 9100
... So much electronic junk!
U_U I am emotionally attached so stop laughing or I will reveal that Teddy Bunny you hide in your closet!

Blogger Markku June 07, 2016 12:15 PM  

It is funny that V-sync simply stops at 60

The display doesn't have many options here. Let's say it's a high end one that requests new data 120 times per second. The options are:
new frame - new frame - new frame... (120 Hz)
new frame - repeat frame - new frame - repeat frame... (60 Hz)
new frame - repeat frame - repeat frame - new frame - repeat frame - repeat frame... (40 Hz)

And similarly 30 Hz, 24 Hz, 20 Hz...

The display adapter knows how many frames it could draw in theory, then chooses the closest framerate below it from that list.

Without v-sync, it's just drawing the contents as fast as it can, and doesn't care if they change while the display is requesting a frame. Which results in tearing.

Anonymous Eduardo June 07, 2016 1:35 PM  

Ho ho! Genius! That explains why certains games just get choppy after you enable V-sync but can produce the ideal amount of frames.

U___U Guess I should have went for IT instead of Physics.

So; nVidia pr AMD... Stop dodging! I can see your eye twitching!

Blogger Markku June 07, 2016 2:29 PM  

If your display mode is 60 Hz, like the overwhelming majority of displays, you are even worse off. 40 Hz is eliminated from the options, because repeating every other frame means 30 Hz. And some people experience that as "choppy". I don't, personally.

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